To pay your deposit, balance or part-balance
online, simply click on the PAY NOW button. You do not need a paypal account to do this, payment can be made by debit/credit
card.
How to Book:-
Check Availability - Contact us using
the contact form on the 'Contact/Request a Quote' page. Please include your wedding/event date, approximate
number & colour of covers/sashes required and the event location.
Once we have checked
availability we will get back to you with a full price breakdown inc. any travel expenses (if any).
Should
you wish to book, we will send you a booking form & terms for you to complete, sign and return to us together with your
deposit of £100.00. No date will be held until a deposit is received.
The final
balance is due 4 weeks before the event. We reserve the right to cancel your booking if the balance has not been received
by the required date. A reminder will be sent to you 14 days before the final balance is due.
In
addition to your deposit to secure the date, we also require a £50 damages deposit. This is fully refunded to you within
7 days of the event providing there has been no loss or damage to any of the hired items. Further details can be found
in the Terms and Conditions.
FAQ's
Q. How do I make a Payment? A. You can make payments
either by calling into the shop, over the phone on 0161 794 8066 or by cheque payable to Sophist-Occasion and forwarded to
Sophist-Occasion, 281 Chorley Road, Swinton, Manchester, M27 6AZ.
Q. How do I know if the covers will fit at my
venue? A. Our standard chair covers are designed to fit metal framed banquet chairs used by most venues. It is the responsibility
of the hirer to ensure that the covers fit prior to booking. Samples can be ordered as set out on the 'chair cover hire'
page of this website.
Q. When will the covers be set-up? A. We will contact your venue 7 days before the event
and where possible, we will set up the evening before the function. If access is not available the evening before the wedding
we will set the covers up on the day. Please note that we are unable to confirm the day/time of set-up until the week before
the event as venues cannot confirm due to last minute bookings.
Q. What happens to the covers/hire items after
the event? A. The hirer must arrange for the covers to be taken off the chairs and stored in a suitable safe place along
with any other hire items until we can collect them. We will endeavour to the collect the covers/items the following day after
the event although on rare occasions it may be not be possible to collect the items straight away due to other work commitments.
We will only make 1 journey to collect the items, if they are unavailable to collect it will be up to the hirer to arrange
safe return.
Q. I dont know my final number of guests yet, can I add extra covers to my order at a later date? A. Yes, you can add covers up to 7 days before the event but please be aware that we may take further bookings on the same
weekend as your event so we may not always have availability for further covers and we therefore suggest you confirm your
numbers as soon as possible.
Q. My numbers have changed and I dont need as many covers now, can I cancel some of
them? A. You can cancel a maximum of 10 covers up to 7 days before the event. Should you need to cancel more than 10
covers they will be charged at full hire cost unless cancellation is made in writing at least 8 weeks before the event in
which case they will be charged at 25% of the hire cost.
Q. Why do I have to pay a £50 damages deposit? A. Occasionally, some of the covers, sashes or hire items go missing or get damaged beyond repair. In such circumstances,
we will deduct the replacement cost from your damages deposit. A full list of replacement charges is available on request.
Q. Can I come and see the items before I book and discuss my requirements with you in person? A. Yes of course.
Please make an appointment with one of our team on 0161 794 8066 or by email info@sophist-occasion.co.uk